Service details
When and where the leak appears
The timing of visible water is often more useful than guessing the source. Note whether it drips continuously, appears only when a tap, shower or appliance runs, follows toilet flushing, or shows as a stain with no visible pipe. Also record whether the mark is new, spreading or dry at the time of enquiry.
- Continuous drip from an accessible joint
- Water appearing only while a fixture drains
- Damp cabinet, wall or ceiling with no visible source
- Intermittent staining that changes after water use